RelocateBahrain.com ("Platform") operates solely as an independent online classifieds and informational directory on a pre-incorporation beta demonstration basis by private technology administrators ("Operators").
RelocateBahrain is NOT a bank, payment processor, escrow agent, fiduciary trustee, or financial intermediary. The Platform does not hold, manage, guarantee, insure, or refund any transactions, rental deposits, advance payments, vehicle deposits, or service retainers executed between users and third-party advertisers. All offline or external transactions are undertaken strictly at your own financial risk.
1. Scope & Categorization of Transactions
To maintain absolute transparency and eliminate confusion regarding financial responsibilities, transactions associated with RelocateBahrain are divided into two distinct categories:
Direct payments made by advertisers or commercial partners for digital marketing products (Featured Ad boosts, directory placements, premium badges, partner portal tiers). Governed strictly by Sections 2–5 below.
All property rentals, security deposits, vehicle purchases, maid or mover hire fees, event ticket sales, or classifieds purchases made between users and independent listers. Governed strictly by Section 6 below.
2. Category A: Digital Advertising & Promotion Services (Strict Non-Refundable Rule)
Paid promotional upgrades, featured placement slots, search banner impressions, and partner tier memberships are digital advertising services delivered instantaneously across our electronic network:
- Finality of Digital Delivery: All payments for featured ad boosts, promotional placements, and priority directory listings are STRICTLY NON-REFUNDABLE once approved and published. Digital promotional space is immediately allocated and consumed upon display to web visitors.
- No Guarantee of Inquiries or Commercial Conversions: Relocate Bahrain provides exposure and visibility tools only. We do not guarantee leads, phone calls, buyer inquiries, rental tenant signings, or commercial sales. Lack of consumer response does not constitute grounds for a refund.
- Pre-Activation Cancellations: If an advertiser purchases an ad boost but cancels in writing prior to review, moderation approval, or publication by our administrative team, an administrative processing credit or full refund minus any third-party gateway fee may be issued at our sole discretion.
3. Policy Violations & Takedown Forfeiture
If any paid listing, commercial profile, vehicle listing, or partner account is removed, suspended, or demoted due to a verified copyright infringement notice, trademark claim, fraudulent activity, inaccurate pricing, lack of RERA licensing, bait-and-switch advertising, or breach of our Terms of Service, ALL PAID FEES ARE FORFEITED IN FULL. No refunds, credits, or fee adjustments will be provided under any circumstances to bad-faith or infringing advertisers.
4. Technical Service Outages & Remedies
In the unlikely event of an unscheduled, continuous system outage of the Platform lasting more than forty-eight (48) consecutive hours that directly impedes the display of an active, paid featured listing:
- Sole Remedy: The advertiser's exclusive remedy shall be an automatic extension of the paid promotion period equal to the duration of the verifiable downtime.
- Zero Cash Liability: Under no circumstances shall the Platform or its Operators be liable for any direct, indirect, incidental, or consequential financial damages, lost business profits, or marketing costs arising from server downtime, maintenance, or cloud connectivity interruptions.
5. Duplicate Charges & Payment Processing Inquiries
If you believe you have experienced a duplicate charge or gateway processing anomaly:
- 14-Day Notice Window: You must submit written notice accompanied by payment receipts and bank reference numbers within fourteen (14) calendar days of the transaction date to
[email protected]. - Investigation & Reversals: Genuine duplicate debits confirmed by our merchant clearing partners will be refunded to the original payment instrument within 7 to 14 Bahraini banking days.
- Fraudulent Chargeback Prohibition: Initiating an unsubstantiated chargeback or payment reversal without first contacting our billing team constitutes a material violation of these Terms. We reserve the right to immediately terminate all associated accounts, report unauthorized reversal attempts to Bahraini credit registries, and seek recovery of administrative dispute costs.
6. Category B: Complete Exclusion of Third-Party / Peer-to-Peer Transactions
PLEASE READ THIS SECTION WITH SPECIAL ATTENTION. IT CONCERNS YOUR MONEY IN DEALS WITH THIRD PARTIES.
Zero Escrow & Zero Payment Holding: Relocate Bahrain does NOT receive, collect, hold in trust, transfer, or escrow any rental payments, security deposits, vehicle purchase moneys, classified item purchases, or service contractor retainers.
Direct Bilateral Arrangements: Any funds you exchange—whether in cash, through BenefitPay, bank wire transfer, credit card, or post-dated cheques—are transferred directly between you and the respective third-party landlord, real estate agency, automotive showroom, car owner, mover, handyman, or merchant.
Zero Refund Liability: The Platform, its Operators, founders, contributors, and technical hosts:
- Are NOT responsible for refunding rental security deposits held by third-party landlords.
- Are NOT responsible for reversing down payments paid to third-party car dealers or sellers.
- Are NOT liable for defective merchandise, non-performing moving crews, cancelled events, or misrepresented properties.
- Will NOT intervene as arbiters, guarantors, or collection agents in financial disputes between users and advertisers.
Mandatory Caution: Never transfer funds, deposit money via BenefitPay, or sign tenancy agreements without physically inspecting properties in person, verifying the advertiser's official RERA license, checking vehicle ownership titles with the General Directorate of Traffic, and obtaining signed legal receipts.
7. Maximum Cumulative Liability Cap (BD 0.000)
To the absolute maximum extent permitted under the laws of the Kingdom of Bahrain, the cumulative total financial liability of the Platform Operators, its founders, and contractors for any and all claims, disputes, or losses arising from or relating to digital advertising purchases or refund requests shall be strictly capped at the exact amount actually paid by you to the Platform in the thirty (30) days preceding the incident, or BD 0.000 (Zero Bahraini Dinars) if no direct payment was received by the Platform.
8. Contacting the Billing Desk
For authentic payment receipt verification, duplicate billing reports, or inquiries regarding digital promotional purchases, please direct communications to:
Relocate Bahrain Billing & Commercial Desk
Email: [email protected]
Legal & DMCA Notices: Notice & Takedown Form
Kingdom of Bahrain • Electronic Communications & Intermediary Operations